Refund policy

# Refund & Return Policy

At The Bohemian Sun Boutique, we want you to fall completely in love with your sun-drenched wardrobe and curated accessories. If an item doesn't bring you absolute joy, we are here to help make it right.

### ⏳ 30-Day Return Window
We offer a 30-day return window. You have 30 days from the exact date your package was delivered to request a return or exchange. 

### 📋 Return Eligibility Requirements
To qualify for a successful return, your items must be in the exact condition you received them:
* Unworn, unused, unwashed, and with all original tags attached.
* Free from makeup stains, perfumes, deodorant marks, or smoke scents.
* Housed in their original product packaging.

*Please note: For hygienic reasons, earrings and body jewelry are final sale and cannot be returned unless they arrive damaged.*

### 🛠️ How to Initiate a Return (Do Not Mail Back Immediately)
To start a return, please send an email to our support team at: **hello@thebohemiansunboutique.com**

In your email, please include:
1. Your Order Number (e.g., #1001)
2. The name of the item(s) you wish to return
3. A brief reason for the return (or photos if an item arrived damaged)

**Important Notice:** Please do not mail your purchase back to the sender address listed on your package. We utilize multiple fulfillment centers, and packages sent back to warehouses without an authorized return label cannot be tracked or processed for a refund. We will email you the correct return instructions and address layout directly.

### 💰 Refunds & Processing Times
Once your return is received and inspected by our team, we will notify you via email regarding the approval of your refund. If approved, your original payment method will be credited automatically within 5–10 business days. (Please keep in mind that banks and credit card companies can take additional processing time to post the funds to your account).

### 🎁 Damaged, Faulty, or Incorrect Items
Please inspect your treasures immediately upon delivery. If an item is defective, damaged, or if you receive the wrong piece, contact us right away at our email address above with a photo of the damage. We will immediately dispatch a brand-new replacement piece to you or issue a full refund at absolutely no extra cost to you.